Customer Help



(20th September) DELAYS IN ORDERS OF PERSONALISED ITEMS
Due to supply chain issues combined with high order volumes, we apologise that dispatch times of personalised orders have been severely delayed. We are currently working through the order backlog as fast as we can. Please be aware it may take up to 10 days from now before your order is dispatched. Thank you for your patience.

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Were you not able to find the answer you’re looking for? Then please contact us via chat, mail or phone. Our customer support team is available 7 days a week from 9 am to 5 pm – UK time zone.


For orders placed before 6th of July 2021, please contact customer.services@kitbag.com or call +44 (0) 333 014 5354.