Contact Us

Contacting Us by Email

We are happy to answer queries on products, orders, the website and anything else at customer.services@shop.mcfc.co.uk

We endeavour to respond to all emails within 24 hours.

Contacting Us by Phone

If you'd like to speak to one of our friendly advisors, please contact us on one of the below numbers:

  • Customers within the USA: 1-844-505-5300
  • Customers outside the USA: +44 (0) 161 444 1894

Our opening times are 4am to 4pm EST Monday-Friday and 5am to 12pm at weekends for the USA. For customers outside of the USA we are open 8am to 8pm GMT Monday-Friday and 9am to 4pm at weekends. Outside of these hours, please send us an email and we'll get back to you swiftly.

Chistmas & New Year Opening Hours

Christmas Day - Closed

Boxing Day - Closed

New Years Day - Closed

Contacting Us by Post

You can of course write to our team in Manchester, England at any time using the address below:

The Official Manchester City shop



United Kingdom

M24 1FD