Contact Us

The Manchester City FC Official Online Store at shop.mancity.com is operated under licence by Fanatics.

Contacting Us by Email
We are happy to answer queries on products, orders and anything else about the online store at the below address:


We endeavour to respond to all emails within 24 hours.

Contacting Us by Phone
If you'd like to speak to one of our friendly advisors, please contact us on +44 (0) 161 4441894.
Our opening times are 8am to 8pm Monday-Friday and 9am to 4pm at weekends. Outside of these hours, please send us an email and we'll get back to you swiftly.

Contacting Us by Post
You can of course write to our team at any time using the address below:

The Manchester City FC Official Online Store
c/o Fanatics
United Kingdom
M24 1FD

Club Enquiries & Tickets

For general club enquiries and anything to do with tickets please use the relevant contact details on the main club site.

Club Enquiries & Tickets.

Stadium Store Opening Times
Our retail store at The Etihad Stadium is currently closed for refurbishment throughout June. While the store is shut for this short period, fans visiting the stadium will still be able to buy their City merchandise and memorabilia from two temporary retail units based at the Etihad Stadium.

Opening Times:
Monday to Saturday 9am – 5.30pm
Sunday 11am - 5pm (Browsing from 10am)

Please note that times may differ around public holidays. Additionally, on matchdays the stadium store will close at kick off and re-open for an hour after the match.