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How to Contact Us

Contacting Us by Email


We are happy to answer queries on products, orders, the website and anything else at the below address:


customer.services@shop.mancity.com


We endeavour to respond to all emails within 24 hours.



Contacting Us by Phone


If you'd like to speak to one of our friendly advisors, please contact us on one of the below numbers:

  • Customers within the UK: 0161 444 1894
  • All other customers: +44 (0)161 444 1894

Our opening times are 8am to 10pm Monday-Friday and 9am to 4pm at weekends. Outside of these hours, please send us an email and we'll get back to you swiftly.

Our representatives are currently available between 8am - 10pm Monday to Friday, 9am - 4pm Saturday and Sunday except as follows: -


Bank and other Public Holidays in England 10am – 4pm


Sunday 24th December - Christmas Eve-9am-4pm
Monday 25th December - Christmas Day - Closed
Tuesday 26th December- Boxing Day - 10am -4pm
Sunday 31st December -New Years Eve -9am-4pm
Monday 1st January 2018- New Years Day - Closed


Contacting Us by Post

You can of course write to our team at any time using the address below:


The Official Manchester City Online Shop

Greengate

Manchester

United Kingdom

M24 1FD

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